When I boot from the CD, it gets to the spinning balls that form the logo, but it just freezes up there and stops. I put the CD into another computer just to test, and it boots up right to install. I used the Same DVD rom drive on both computers It's not an HP, its actually a Lenovo. Sounds like a potential bad HDD. Run some diagnostics on that or the actual optical drive. Try it in an external DVD drive and see if it does the same thing. Some DVD drives cause issues.
Had one that would power but wouldn't read discs and if a disc was in the drive when it booted, it just hung at POST. I know the computer works because it was running windows 8 just fine, but we have to run windows 7 here. So we have a full copy of windows 7 pro, and that's what won't install. I wiped the HDD just in case there was something on there blocking it too.
Ah, you hadn't mentioned the Windows 8 factor? Start Windows 7 normally. Before you see the Windows loading logo, press F8 on your keyboard. Then you can see a variety of Advanced Boot Options.
Step 2. Choose Repair Your Computer and wait until Windows 7 repair mode is ready. Step 3. If you are told to choose keyboard, just click OK. If you are told to choose an account, choose your account, and click OK. If you have set password for your Windows account, enter the password too.
Then you can see System Recovery Options. Step 5. Here you can see all Windows restore points available. Try your best to recall when your computer is safe and sound, and choose the corresponding restore point. If you do not see the full restore points, check Show more restore points. Step 6. Click Next. It will try restoring your Windows to the restore point you have selected. This will take some time before the system restore is done. Hope this helps. Turn on your computer, and before you see the Windows loading logo, rapidly press F8 key on your keyboard.
Choose Repair Your Computer and wait until Windows 7 repair mode is started. If it asks you to choose a keyboard, just click OK. If it tells you to choose an account, choose your account, and click OK.
If you do have password for your Windows account, you need to enter it too. Choose Command Prompt , this will run Windows command prompt. This will scan your hard drive for errors, and will try to fix the errors if it detects any. This process can take some time so please wait until the disk check is done. However, if the same situation happens, this means there is a certain issue for the hard drive.
Then you should consider replacing it. Buy Now. Then set computer to boot from the bootable media in BIOS. After that, copy the whole disk to another one. In this way, you won't lose any data in the source disk if anything bad happens. Step 2: Choose a target disk to hold all content of the source disk.
Note that all data on the target disk will be cleaned so be sure that this drive can be cleaned or a backup has been made in advance. Step 3: Choose a copy option here. Look for hardware issues. Such disk failure could be a contributory factor, especially if chkdsk runs while starting Windows.
In case of repeated failures, try replacing the hard drive. Other faulty hardware can also lead to random hangs; for that, you may run hardware diagnostics.
Check for malware. This kind of malicious software may also result in random hangs in Windows. For this, you can run one or more of the online detection tools e. Make sure your antivirus software is up to date. Antivirus software, at times, can cause a random hang in Windows, especially if the antivirus software is out of date, or if you have more than one antivirus running on your PC simultaneously.
Uninstall all but one antivirus program, and install the latest updates for your antivirus software. Method 4. Check your drivers. A generic freeze may occur due to problems with one or more important drivers such as display drivers, Bluetooth drivers, network drivers, motherboard drivers etc. Optimize your system.
A freeze could as well be part of a general poor performance problem leading to a slow or lagging computer. In such an event, you must optimize your Windows for better performance. Method 5. In case of your PC freezing temporarily while using a specific app, Windows is not the cause, but in all likelihood, there is a conflict with the app that is freezing.
In such a single-app freeze, the following steps are recommended:. Be sure to try all steps listed for overcoming a generic freeze. If you can run the app offline, try running it without being connected to the Internet. Uninstall and reinstall the app. In order to make sure that the app files and configuration are not damaged, a fresh start can be helpful.
You need to press F8 during boot and start in Safe Mode. This only loads basic drivers and system files. If it is still locking up, you need a fresh install or repair Windows.
To repair windows, search for CMD and run as admin. Check your disk's smart attributes by typing "wmic diskdrive" to get status. Yes No. Not Helpful 0 Helpful 8. When I start my compter, I cannot click anything because it is hanging.
What do I do? If you are trying use unsupported or corrupted application, file get out of it.
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